For performance marketing, refunds are not applicable once the service begins. We charge only for our service fees — the ad campaign investment is not included in these charges. You will handle the ad budget payment directly with the advertising platform. Our team will guide you on which platform to use and what budget is suitable for your campaign. If no ads are run during a paid month, your campaign will be carried forward to the next month. We do not accept service charge payments after the month ends, as we allocate time, tools, and resources to your project from the start.